Child Protection & Safeguarding

At Vazo Foundations, we are committed to building a child-safe community in Pelican Park and surrounding areas. We work to prevent, detect, and address violence against children while providing comprehensive support services.

Emergency Contacts

Immediate Danger

Police Emergency: 10111

Ambulance: 10177

Child Protection

Childline: 0800 005 5555

DSD Child Protection: 0800 220 250

Our Child Protection Services

Child-Friendly Reporting

Safe, confidential ways for children and community members to report concerns about child safety and wellbeing.

First-Line Support

Immediate emotional support and practical assistance for children and families affected by violence or abuse.

Family Strengthening

Programs and support services designed to strengthen families and prevent child abuse and neglect.

Case Management

Coordinated referrals and case management with partner NGOs and designated DSD practitioners.

24/7 Support Line

Round-the-clock support and crisis intervention for children and families in need of immediate assistance.

Community Safety

Community-wide initiatives to create safer environments for children through our Vigulate program.

How to Report a Concern

Multiple Ways to Report

  • Phone: Call our confidential helpline at +27 12 345 6789
  • Vigulate App: Use our community safety app for anonymous reporting
  • In Person: Visit our office at Pelican Park
  • Online: Submit a confidential report through our website
  • Submit Anonymous Report

What Happens Next?

  1. Your report is received and logged confidentially
  2. We assess the level of risk and urgency
  3. Immediate safety measures are put in place if needed
  4. We coordinate with appropriate authorities and partners
  5. Follow-up support is provided to the child and family
  6. Regular monitoring ensures ongoing safety

Vigulate Community Safety Program

Our innovative community safety enablement program uses technology to enhance child protection through:

Incident Reporting

Anonymous, secure reporting system

Community Alerts

Real-time safety notifications

Safe Route Mapping

Identify and promote safe pathways

Volunteer Coordination

Organize community safety volunteers

Support for Families

Caregiver Workshops

Educational workshops for parents and caregivers covering child development, positive parenting, and creating safe home environments.

  • • Positive discipline techniques
  • • Recognizing signs of trauma
  • • Building resilient families
  • • Accessing community resources
Relief Support

Practical assistance for families in crisis, including emergency support and connections to essential services.

  • • Emergency food and clothing
  • • Temporary accommodation assistance
  • • Healthcare referrals
  • • Legal support connections

Our Partners in Child Protection

We work closely with established organizations to ensure comprehensive support for children and families:

Government Partners

  • Department of Social Development
  • South African Police Service
  • Department of Health
  • Department of Education

NGO Partners

  • Childline South Africa
  • Local Child Protection Organizations
  • Community-Based Organizations
  • Faith-Based Organizations

Healthcare Partners

  • Local Clinics and Hospitals
  • Mental Health Services
  • Trauma Counseling Centers
  • Community Health Workers

Get Involved in Child Protection

Everyone has a role to play in keeping children safe. Whether you want to volunteer, report a concern, or learn more about child protection, we're here to help.

Important Legal Information

All child protection activities are conducted in compliance with the Children's Act 38 of 2005, the Protection of Personal Information Act (POPIA), and other relevant South African legislation. We maintain strict confidentiality while ensuring the safety and wellbeing of children.